After 5 years of making loyalty apps and games for businesses around the world, we’ve now developed a loyalty rewards bot that runs in the Facebook Messenger app!
TRY OUR LOYALTY STAMP DEMO
(or visit this page for the loyalty points version)
STEP 1 – Customer
Click on Rewards, then tap the Get Started button
STEP 2 – Business
Using the window below, select your name to award yourself stamps and redeem rewards (no need to type, just press buttons)
In practice, staff would use an app for this
How Does it Work?
Forget the hassle of downloading apps and scanning codes. We’ll create a loyalty rewards bot for your business, that customers can easily access by simply opening the Messenger app on their smartphone or tablet and then tapping the Get Started button in an automated conversation with your Facebook Page. A member of staff will then use a web-based bot to award x number of points / stamps to that customer, selecting their name off the list of recently checked-in customers. The customer will get an instant notification in Messenger when points are awarded and when they redeem of a reward.
Your business can choose between a more modern points-per-spend loyalty system (i.e. customer spends $18, earns 18 points) and a more traditional stamp system, i.e. one coffee = one stamp. After making this choice, you’ll simply provide up to 3 rewards to offer; these can be changed later too. You should be up and running within a day or two.
New Marketing Channel with Automated Messaging
The main benefit is that you can use the Messenger channel to communicate directly with your customers over time, to share specials and the latest loyalty rewards, to help retain customers and drive sales of particular items that they might not otherwise have tried. Messages can be automated based on activity (for example, if the customer hasn’t returned for 2 weeks) – you can read more about this here
For a limited time only, take advantage of a 14-day free trial, followed by a monthly price of $35 / £25 per location.